Orders

• Orders are processed within 1–2 business days after payment
• Once your order is confirmed, you’ll receive an email with your order summary and tracking info.
• Orders cannot be changed or cancelled after they are processed. If you made a mistake, please contact us as soon as possible at hello@beevibelab.com.

Shipping

We currently ship only within the United States.

[Express Shipping]
• Contiguous U.S. – 48 mainland states, excluding Alaska, Hawaii, and U.S. Territories
• Shipping carrier: DHL
• Shipping cost: $4.99 flat rate
• Free shipping: On orders of $30 or more (before tax)
• Estimated delivery time: 3 business days (may take a few extra days depending on location or volume)

[Standard Shipping]
• Non-contiguous U.S. – Alaska, Hawaii, and U.S. Territories
• Shipping carrier: DHL
• Shipping cost: $4.99 flat rate
• Free shipping: On orders of $30 or more (before tax)
• Estimated delivery time: 8–10 business days (may take a few extra days depending on location)

*Please make sure your shipping address is accurate and deliverable. We are not responsible for lost packages due to incorrect addresses.

Returns & Refunds

We want you to love what you ordered—but if something’s not right, we’re here to help.

Skincare & Cosmetic Products
• You may return unopened, unused items within 7 days of delivery.
• Items must be returned in their original condition and packaging.
• Return shipping is the customer’s responsibility unless the return is due to our error or a defective product.
• Original shipping fees are non-refundable.

Dietary Supplements
• For safety reasons, we do not accept returns on supplements once they have been opened.
• If your item arrived damaged or incorrect, please contact us within 7 days of delivery.

How to Start a Return

To begin a return, please email hello@beevibelab.com with:

• Your order number
• The item(s) you wish to return
• The reason for return

Our team will get back to you with next steps.

Please Note

• We do not offer direct exchanges at this time.
• If you'd like to exchange an item, we recommend placing a new order after your return is processed.
• Refunds (if approved) will be issued to your original payment method once the returned items are received and inspected.

Questions?

We’re happy to help.
Please reach out to us at hello@beevibelab.com for any order, shipping, or return-related questions.

Note: This policy may be updated without prior notice. We recommend checking this page before placing an order.